Frequently Asked Questions - answered by ticketunlimited.com
Q - Can I be sure that after I order the tickets I
will receive them?
A - No. Only after we have contacted you by phone or e-mail
you can be sure that the tickets are yours. Q - Do you
just sell tickets to events or can you also help me arrange a fully
organized trip?
A - Yes. Ticket Unlimited sells both tickets as well as
completely organized trips. Q - Can I get my money back
after I cancel a reservation?
A - Yes. Ticket Unlimited will give you back the purchase
amount minus the administrative fee. Q - What is the
Ticket Unlimited Newsletter?
A - The Ticket Unlimited Newsletter is a recurrent item with
specials, offers and the latest news about events. Q -
Why are the ticket prices at Ticket Unlimited higher than they
regularly are?
A - That’s because our tickets are based on supply and
demand. Our prices depend on the current market value. Q
- I’m on the waiting list for …. Can I be sure I will be contacted?
A - As soon as we receive new tickets, you will be notified
our clients. Q - Can I pay with a credit card on your
site?
A - Yes, you can pay online with a secured connection.
Q - Can Ticket Unlimited also supply tickets for abroad
events?
A - Yes We sell tickets for foreign events often in
combination with plane tickets. For information on these events,
please feel free to contact us. Q - Can I order my
tickets over the phone instead of on the internet?
A - Yes. For reservations you can reach us at +31 (0)20 - 4
211 211. Q - I have entered the wrong address. What
should I do?
A - You can contact us by phone or e-mail and we will make
sure your personal data will be updated. Q - What is a
one-time collection?
A - With this payment method you authorize us to make a
single collection from your account. Q - I have lost my
tickets. Will you replace them for me?
A - Ticket Unlimited cannot be held accountable for the loss
or theft of tickets. And therefore we will not replace your tickets.
Q - I have not yet received the tickets I ordered. What
should I do?
A - Shipments generally take two working days. If you are not
at home to receive the package, it will be stored in the nearest
post office for three weeks. You can call us for a detailed overview
of the status of your shipment. Q - Are the proffered
tickets real?
A - Through years of experience we have learned to
distinguish between authentic tickets and forgeries, so you can
always be assured that you have the real thing. However, Ticket
Unlimited cannot be held accountable for forgeries and/or copies.
Q - If I have any more questions, where do I go?
A -
info@ticketunlimited.nl or by
telephone : +31 (0)20 - 4 211 211
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